Orders submitted by 1:00 p.m. PST on business days typically ship the same day. Orders shipping to a PO Box or APO/FPO addresses and items designated for truck delivery are not eligible for UPS Ground. UPS Ground ships Monday through Friday only.
All orders with a truck icon will be charged the current truck rate of the time of shipment. Please allow 4 to 8 business days for truck delivery. Orders designated for truck delivery are not eligible for expedited shipping or for delivery to PO Boxes or APO/FPO addresses. Here is our quick guideline that you will need to know if your order is shipping via truck:
Unhappy with a product? We will be happy to exchange or refund if you contact with us within 15 days. Refunds will exclude any shipping charges. We cannot accept returned merchandise without prior approval. Returns may be subject to a 15% handling charge. You may return your order to one of our retail store locations for easier convenience. ALL RETURNED MERCHANDISE MUST BE IN RESALABLE CONDITION.
Damages or Shortages:
We will be happy to replace any products damaged in transit or missing from your order if you note the damage or shortage on the freight bill before signing. Count the number of box/s to be sure the full shipment is being delivered. Inspect box/s for any freight damage. A freight carrier's liability is limited to claims reported within 7 days of receipt of shipment. If you encounter difficulties, please call us within 7 days so we may assist you. 800.464.6681
WE TRY TO HOLD OUR ONLINE PRICES FOR AS LONG AS POSSIBLE, BUT THEY ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
Welcome to CM School Supply. Your privacy is of primary importance to us, and it is our policy to adhere to the highest-quality privacy standards to ensure all your information is protected and secure. Your individual information is not shared with any outside parties. We want your experience at CM School Supply to be superb, and we want you to feel confident that your information is kept in reliable hands.
On occasion, we may provide non-personal, summarized information about our site visitors to third parties such as associations, clients, and business partners. This information will not identify any user by name. We will not give individual, identifiable data to a third party without your consent.
CM School Supply may offer links to other company sites. Any time you click on a link from CM School Supply and are transported to another site, you should be aware that the other site might have a different privacy and information use policy than CM School Supply. We are committed to doing business with other sites that have privacy policies as responsible and comprehensive as our policy. Ultimately, however, we cannot control the policies of other sites or their transaction policies.
CHANGES TO THIS POLICY
CONTACTING CM School Supply
If you have any questions about this privacy statement, your experience with CM School Supply or other practices of our company, please email us at firstname.lastname@example.org